Support and Help Channels

  • 1 hour ticket response time
  • A 60 minutes Inquiry Solution Guarantee

  • Our customer assistance staff is present 24/7 to respond to every one of your assistance needs. Every ticket you post to us is going to be answered within no more than 60 minutes. If your issue requires assistance from one of our administrators, we will address the ticket to the technician on shift and will inform you that the situation is being taken care of.

  • Top quality support service
  • Top–quality Tech Help Service

  • We will offer you 24/7/365 client help via a lightning fast ticket system incorporated into your Control Panel. You’re able to write to us anytime about any of the apps that come pre–installed on your virtual server, including the selected OS, the server management panel and our custom created Hosting Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Hosting Control Panel that is included totally free with the virtual server, you can easily find an instructive Help zone, that includes everything you should be informed about when maintaining your sites and software. We have added a wide array of how to articles and video training that illustrate the primary website maintenance duties in an easy to read form.