Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Hosting Control Panel you’ll find a comprehensive Help Center section featuring heaps of instructional articles and regularly asked questions. They are answered by our support team of qualified techs. Just fill in your question and our clever system will return the best answer.

  • Top quality support service
  • Tutorial Videos

  • If you want to see how an action is executed or how an issue is rectified, rather than just reading about it, check out our selection of step–by–step video tutorials. They cover a lot of different issues and will help you swiftly understand how to work with our Hosting Control Panel.

  • Intuitive help center
  • A 1–Hour Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 help desk support service and come with a one–hour ticket response guarantee. Our skillful technicians will be at your disposal 7 days a week and will solve any problem that you may possibly stumble upon within less than 60 minutes after the helpdesk ticket submission. In the majority of instances, an answer will be provided to you in less than 20 minutes.