Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour solution guarantee with all of our hosting packages, which means each individual support request you submit is going to be reacted to within sixty minutes maximum. Our support crew members have been educated to quickly correct any issue and to ensure that you get well timed advice on any concern that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Contact us every time required. Our crew of qualified professionals will be online for you 24x7x365 to react to all of your enquiries and to solve any matter that you may have. You also can send us a customer assistance ticket from the OWS Hosting Hosting Control Panel or drop an email anytime. In addition, on business days, you’ll be able to give us a call or take advantage of the online chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • We have included a comprehensive education base into the Control Panel so its possible to receive effective step–by–step details whenever you want. Each part of the Control Panel features its own contextual guide area offering a list of how–to articles. We have also organized training videos to offer you with a more effective visual representation of the simplest way to accomplish any presented procedure.