A 99.9% Server Uptime
The chief advantage of developing your very own hosting platform is that you do not have to worry about compatibility issues – you design a special set of software apps in such a way so as to be compatible with a given set of hardware elements. The result is something a whole lot more stable and reliable, as there are less potential risks of failure. We have set up our cloud hosting system using proven hardware components along with a seriously tweaked version of Security–Enhanced Linux in order to create an exceptionally secure home for your websites.
This is the reason why, with all our hosting packages we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all datacenters.
A 99.9% Network Uptime
To be able to offer a premium–quality hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom network so as to ensure a hypersonic connection speed with the outside world.
And thanks to this, no matter which datacenters you choose: our US datacenter, our UK datacenter, in our datacenter FI, in our East Europe datacenter or our AU datacenter, you will take advantage of an assured 99.9% network uptime. And this guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re not pleased with our hosting services, or if you think that they are insufficient, or if you decide that you need to use a VPS hosting rather than a cloud hosting account – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to maintain total control of your domains even when you close your account with us.
24/7 Technical Support
In the event that you manage a web hosting company, your tech support engineers are of great importance. Because of this, we have mindfully hand–picked a highly trained team of techs, each with several years of training behind his back. With their help, our company offers 24x7 support with all our hosting solutions.
And not only that, our company offers a 1–hour response time guarantee. All helpdesk tickets are replied to in under 60 minutes and our average ticket response time is below twenty minutes!